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We ensure continuity of service and provide you with the best support


As part of the measures implemented by the public authorities to prevent the spread of the Covid-19 virus and to ensure everyone's well-being and safety, we inform you that the hotel Paris Saint-Ouen will be closed until 01/09/2022. Exceptional closures : January 14, 15 and 16, 21, 22 and 23, 28, 29 and 30.

For all the canceled stays in the context of the Covid-19 health crisis, in accordance with the Order voted on 25 March 2020 on the financial conditions of stays and tourist products in the event of exceptional circumstances, we offer our clients and partners a credit equal to the amount of the payments made. The credit is valid for 18 months from the date of issue and can be used to rebook a stay in our hotels CIS Paris and Paris Saint-Ouen.

The credit can be used on one or more occasions, to book one or several stays. The initial booking is automatically cancelled.


Our teams will contact you as quickly as possible to inform you about the terms of the cancellation of your stay. All the requests will be considered on a case-by-case basis. 


We thank you for your understanding and we would like to send you our best thoughts to get through this difficult period.